Contact Us
Our team are on hand to help; phone lines are open mon-fri 9am-5pm.
View contact details >
Our Stores
We have stores across the country; to find your nearest store, or to speak to the expert team.
View store finder >
Click & Collect Service
Save time by shopping online and collecting from one of our stores.
Find out more >
Delivery Information
Full information & costs for delivery to your area can be found here.
Find out more >
Installation Service
From single item to complete kitchen refurb, we have a solution for you.
Find out more >
How do I manage my account online?
If you have already registered on the Nisbets website, upon login you can access your ‘My Account’ area 24/7. From here you can see your order history, download copy invoices, statements and credit notes. You can also track your parcel orders and manage your delivery address book. If you have not registered already, you can register and place orders straight away, but please allow 24hrs (mon-fri) post registration to enable us to activate your ‘My Account’ area, to access the above features.
You will be prompted to log in prior to being able to access these options
View & Track Orders
View your full purchase history and track the status of recent orders.
More info >
Delivery Address Book
Store multiple delivery addresses, making ordering even easier.
Update address book >
I need to request a quotation, how do I do this?
If you need to access an instant quote, securing your pricing for up to 30 days, you can now do this online! Simply add the relevant items to your basket and select 'Request a Quote' on the basket page. You will then be asked to select a reason for your quote, once you have done this, your quote will be processed.
With an instant quote you can print, email or save as a PDF. When you are ready to place your order just return to 'My web quotes' and checkout.
View your existing web quotes >
I've got an issue with my product, what do I do?
In the unlikely event that you've discovered a fault with a product, ordered the wrong item or even just looking to buy a spare part or accessory for an item you already own, we're here to support you.
Report a Fault
If you have a fault with an appliance, our engineers are here to help.
Submit repair request >
Return an Item
If you're unhappy with your item, return it for FREE within 30 days*.
Submit return request >
Check for Spare Parts
We stock hundreds of spares to keep your items running longer.
View spare parts guide >
I'm unsure which product to buy, can you help me?
With over 43,000 products, we appreciate finding the right product is not always easy. If you are looking for assistance, check out our Cater Hub section of the website for the latest inspiration and advice; helping you select the right item to meet your needs.
Articles
The go-to place for industry news, tips, case studies, recipes and more.
View all articles >
I'm new to Nisbets, how do I shop online?
Welcome to Nisbets!
Nisbets is open to the trade & public and you can shop online straight away
Browse & Purchase
You can browse our range of products, add items to your basket and securely checkout.
Account Management
Access your order history, track order status, access copy invoices and even return items to us.
With access to over 43,000 products, we have a huge range from all the leading brands in hospitality and we are constantly checking the market to ensure our pricing is competitive so, be assured that you will always get our best pricing when you shop online. And if you are not quite ready to place your order, you can save your basket and come back to it at a later date.
It really is simple to shop online with Nisbets!
Welcome to Nisbets!
Just like shopping over the phone or in our stores, our website is open to the trade & public and you can start shopping online straight away
Browse & Purchase
You can browse our range of products, add items to your basket and securely checkout.
Account Management
Access your order history, track order status, access copy invoices and even return items to us.
Once you have registered, we will connect your website account to your previous orders so that you can access all your buying history online, in one place via your ‘My Account’ area. We try to do this quickly but, please allow up to 1 working day for this to be complete.
With access to over 43,000 products, we have a huge range from all the leading brands in hospitality and we are constantly checking the market to ensure our pricing is competitive so, be assured that you will always get our best pricing when you shop online. And if you are not quite ready to place your order, you can save your basket and come back to it at a later date
It really is simple to shop online with Nisbets!